Unlocking Us with Brene´ Brown
When the new Unlocking Us podcast was announced to the world, I was very excited to learn more directly from Brene and her guests. During the particular episode I want to discuss today, I discovered that I could not listen to this podcast in the shower as I do with most others. I needed to take notes!
The April 14th episode is an interview with Dr. Marc Brackett titled “Permission to Feel” and covers a range of topics around feelings and emotional literacy. Around the 27:00 mark is when I knew I needed to take notes.
“The moment where I get people’s attention is when I talk about courageous leadership requiring the ability to attend to the fears and feelings of the people we lead, serve, and support… I will say tell me your biggest time suck [and it’s] dealing with problematic behavior.” Brene goes on to say, “You can either spend a reasonable amount of time attending to fears and feelings or an unreasonable amount of time dealing with problematic behaviors.”
This piece of the conversation stuck out to me so much because the same is true with conflict. You can spend an unreasonable amount of time reacting to conflict OR you can actually spend the time putting processes and procedures in place for managing it proactively.
Defining a process for working through difficult conversations and conflict will allow your employees to feel safe and comfortable initiating difficult conversations without fear of retaliation.
How do you do this?
Hire me! Ha, but seriously we offer conflict evaluations that will help determine where the break down is within your organization and then create clear, defined action plans for moving forward. What sets Harmonious Resolutions apart from other conflict consulting businesses? We have multi-faceted experience in Human Resources and alternative dispute resolution that others don’t.
Conflict is hard and I truly want to make it easier and less scary. Our lives are better – at work and at home – when we have the tools we need to manage conflict.
Schedule a free consultation today!